Merging IT & OT: Driving Operational Excellence at the Heartland Petrocheminal Complex

What are you doing to build a strong foundation of work processes, the discipline and assurance on which to expand your digital capability?

For Inter Pipeline first and foremost, building a management system that meets the needs of a petrochemical complex is something new for the Company. So that has been item number one, to lay out a framework that is appropriate for what we are doing. We have been building the work processes behind that, because those work processes and that business definition of what the needs are, actually is what drive your digitalisation capability and your structures to be what you need them to be to deliver for that business.

How are you approaching the massive amount of data that comes with a project like this and how do you know which data is worth analysing?

When we looked at the data requirements for the project, we had a member of our team really looking at a strategy around what data we need, how we bring it in and how it needs to connect. It’s about having that strategy in place and understanding how you implement that strategy. We have also brought in external consultants for their view to help us understand what others have done, because you are going to have blind spots with things like this, especially in the digital world where things move so fast, so finding some folks that have seen how others have done it is helpful.

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